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Responsible play
Free games should stay fun. Here's how to keep them that way, and where to get help.
Last updated: 9 November 2026
Playing well
Our games are free and there's nothing to buy, but games of chance can still take up more time or attention than you meant to give them. These tips help keep things fun:
- Decide how long you'll play before you start, and stop when the time's up.
- Take regular breaks. Get up, stretch and do something else.
- Don't play when you're upset, stressed or tired.
- Keep it in balance with sleep, work, friends and family.
- Remember coins have no value, and a good run in a free game doesn't carry over to real-money gambling.
Take a break or restrict your account
You can ask us at any time to:
- Take a break: we pause your account for a period you choose (24 hours to 6 weeks).
- Restrict your account: we stop daily bonuses and refills, or limit sign-ins.
- Delete your account: you can do this yourself from My account, or ask us.
A person reads every request and we act on breaks and restrictions first.
Signs it might be time to stop
- Playing for longer than you planned, again and again.
- Feeling restless or irritable when you can't play.
- Thinking about playing when you're doing other things.
- Playing to escape problems or low moods.
- Being tempted to try real-money gambling to chase the feeling.
If any of these sound familiar, take a break and talk to someone you trust, or use one of the free services below.
Free, confidential help in the UK
- GamCare: National Gambling Helpline, free on 0808 8020 133, 24 hours a day, or chat at gamcare.org.uk.
- BeGambleAware: advice and support at begambleaware.org.
- GAMSTOP: free self-exclusion from UK-licensed real-money gambling sites at gamstop.co.uk.
- Gamblers Anonymous UK: local meetings at gamblersanonymous.org.uk.
- Samaritans: if you're struggling, call free on 116 123, any time.
Keeping under 18s out
The site is only for adults aged 18 and over. We ask every visitor to confirm their age, and we delete accounts that belong to anyone under 18. If you share a device with children, consider parental controls such as those built into your device, or services like Net Nanny.