Support

Our games

All 31 games in the gallery are our own. They are built by our studio and hosted on our own server at exotic-arts-gallery.com, and each one opens inside its game page. They work on phones, tablets and computers in any up-to-date browser, with or without an account.

• Myth & Legend: Zeus Ascends, Dragon's Fury, Dragon's Treasury, Eye of the Nile, Pharaoh's Gold, Elemental Isles, Dracula's Castle.
• Voyages & Mysteries: Pirates of Barataria, Sherlock's Mystery, Wild Safari, Deep Sea Pearl, Cosmic Asteroid Mining, Time Vault, Tiki Island Paradise.
• Gilt & Glamour: Hollywood Glamour, Royal Court Masquerade, Fayyassalon Royale, Sapphire Rush, Prism Vault, Golden Bonanza.
• Sweet & Classic: Retro Fruit Deluxe, Sugar Kingdom, Clover Leprechaun, 7 Clovers of Fortune, Oktoberfest Fun.
• Neon Arcade: Arcade Monsters, Neon Strike, Iron District.
• Instant Play: Diamond Scratch, Keno, Plinko.

Coins used inside the games are virtual. They are free, they have no cash value and there are no prizes of money or real-world value.

Accounts and sign-in

You can join with your email address and a password, or with Google. Either way, your account is created and checked on our server, not stored in your browser, so it works on any device you sign in from.

• Email and password: we ask for your name, email address, a UK phone number and a password of at least 8 characters with a letter and a number.
• Google: Google confirms your name and verified email address to our server. We then ask for your UK phone number to finish.
• Staying signed in: one strictly necessary cookie keeps you signed in until you close your browser or sign out.
• Wrong passwords: after five wrong tries in a row, sign-in for that account pauses for 15 minutes.
• Forgotten password: use the contact form with the email on your account. We'll never ask for your current password.

How we keep things safe

Every form on this site, including sign-up, sign-in, contact and Player Care, is handled by our server rather than in your browser. In plain terms:

• Your password is turned into a one-way scrambled code (a hash) before it's saved. Nobody at the gallery can read it, and it is never emailed or logged.
• Account details are kept in protected files on our server that can't be opened from the web.
• Each account action, like signing in or collecting a bonus, is checked by the server against your signed-in session before anything changes.
• Messages you send us travel from our server to our support inbox over an encrypted connection, and a copy is kept in a protected log until your request is dealt with.
• The site is served over HTTPS, so what you type is encrypted on its way to us.
• We never ask for, take or store card or bank details. There's nothing to pay for.

Coins and levels

Members start with 50,000 coins and can collect a 10,000 coin bonus once every 24 hours from My account. If your purse drops below 10,000 coins you can refill it to 50,000. Levels go from Visitor to Old Master: you earn 40 XP for each game you open (once per game every 10 minutes) and 100 XP for each daily bonus.

Our policies

• Terms and conditions: who can use the site and the rules for using it.
• Privacy policy: what we collect, why, where it's kept and your rights under UK law.
• Cookies policy: the one cookie we set and the browser storage we use.
• Responsible play: breaks, restrictions and where to find free, confidential help.

If something goes wrong

• A game won't load: use Restart game, or Open in a new tab on the game page. Make sure your browser is up to date.
• The age check keeps appearing: your browser may be blocking storage, for example in private mode. Allow site data for exotic-arts-gallery.com.
• Google sign-in does nothing: allow pop-ups for this site and try again.
• Something else: tell us what happened, with the game name and your device.

Get in touch

Use the contact form for anything at all, or Write to Player Care for breaks, restrictions, deletion and privacy requests.